Privacy Policy

After Hours Service ("we", "our", or "us") provides HVAC booking and appointment scheduling services.

Information We Collect

We collect personal information that you voluntarily provide when submitting a service request. This may include:

• Name
• Phone number
• Service address
• Service request details

How We Use Your Information

Your information is used solely to:

• Respond to service requests
• Schedule appointments
• Send service-related updates via SMS

SMS Communications

By providing your phone number through our service request form, you consent to receive SMS messages related to your request.

These messages may include:

• Appointment confirmations
• Scheduling updates
• Technician arrival notifications

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Your information may only be shared with service providers as necessary to fulfill your HVAC service request.

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Contact

If you have any questions about this Privacy Policy, contact us at: evmendyk@gmail.com